BEN
SEXSTONE PORTFOLIO

CERTAS ENERGY

The Process

Physical mapping session reviewing the existing customer journey PHYSICAL MAPPING SESSION
Digital customer CX map for Certas Energy
Map detail showing the consultation service flow
User testing observations mapped to key points in the journey

Domestic Output

Evolo homepage design
Evolo roof measurement tool
Evolo address entry screen
Evolo solution customisation screen
Evolo customer install project dashboard

Commercial Output

Certas commercial project dashboard
Certas enquiry confirmation email
Evolo address entry screen
Certas commercial installation progress dashboard